South American hotel furniture customer
The customer from South America visited our production workshop and thought our management was efficient and pragmatic. The customer visited the exhibition hall and was amazed by the effect of our products.
The customer from South America visited our production workshop and thought our management was efficient and pragmatic. The customer visited the exhibition hall and was amazed by the effect of our products. The customer returned to the office and had a face-to-face communication with Chairman Wang Defang.
Finally, they reached a high degree of agreement on quality, construction period and price, signed the project contract on site, and launched pragmatic cooperation.
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About Cooperation Process
What support can I get during the cooperation?
During the cooperation period, we will provide you with professional technical support, marketing suggestions and timely after-sales service.
About Products and Services
Who will bear the freight and tariffs?
Freight is usually borne by the buyer, and the specific cost will be calculated based on factor such as the volume of the goods, transportation method and distance. Taxes such as tariffs and value-added tax are determined according to the import policy of the destination country, and the buyer needs to understand and pay them by himself.
How do you handle international logistics and transportation?
We provide a seamless global supply chain experience. Partnering with top-tier carriers like MAERSK and MSC, we offer flexible shipping terms (FOB, CIF, DDP). Every item is secured in 5-layer reinforced international packaging with edge protection to ensure zero-damage delivery to your project site.
If there is a problem with the product, what after-sales service do you provide?
We provide comprehensive after-sales service, including return and exchange of product quality problem, repair, etc. If you encounter any problems during use, you can contact our customer service team at any time and we will solve it for you as soon as possible.
Why Choose STARJOY
Why is STARJOY the safest choice for international hotel procurement?
Choosing us means choosing Stability and ROI. With 24 years of expertise, a 100,000 sqm production base, and a 5-Year Warranty, we eliminate the risks of cross-border sourcing. We guarantee that your furniture meets CAL 117/BS 5852 fire standards and arrives on time, every time.
Get in Touch
We strive to provide the most thoughtful service, excellent quality and value to every customer who customizes hotel furniture from STARJOY. If you have any questions about your order, please contact us.
No.19, Gulou Industrial Zone, Jianggao Town, Baiyun District, Guangzhou
monica@starjoyglobal.com
